Coronavirus – COVID-19
Please do NOT make an appointment or attend the Practice if you suspect you may have the virus.
If you’ve developed a new continuous cough and/or a fever/high temperature and/or loss of, or change in, sense of smell or taste in the last 7 days, stay at home for 10 days from the start of your symptoms even if you think your symptoms are mild. Do NOT go to your GP, pharmacy or hospital. Follow the advice and testing guidance and the stay at home guidance for households with possible Coronavirus infection.
Phone NHS 24 (111) if:
- your symptoms worsen during home isolation, especially if you’re in a high or extremely high risk group
- breathlessness develops or worsens, particularly if you’re in a high or extremely high risk group
- your symptoms haven’t improved in 10 days
If you have a medical emergency, phone 999 and tell them you have COVID-19 symptoms.
If you have to stay at home because of Coronavirus and you need a note for your employer please click here.
Help for Vulnerable People
A helpline (0800 111 4000) has been setup for those at increased risk who don’t have a support network, such as family or existing community support.
Callers will be connected to their local authority who will help them access the services they need, including:
- essential food and medication
- links to local social work services for vulnerable children or adults
- emotional support
- contact with local volunteer groups
The helpline is open from 9.00am to 5.00pm, Monday to Friday.
For a list of local support services please click here.
In line with current guidance and to protect as many of our patients as possible from unnecessary exposure to COVID-19, for the foreseeable future we are limiting the access to routine face-to-face appointments being offered in the Practice. Should you feel you require a routine appointment, you will be made a telephone appointment in the first instance. If the clinician who consults with you over the phone feels that it is necessary for you to come into the Practice to be seen, they will then schedule an appointment for you. Please view this short video for further information.
We will also be temporarily suspending Online Access for making routine appointments. Our online repeat medication service remains unaffected, however in line with guidance from the Scottish Government, we are not issuing any repeat medication more than 14 days before its due date; please re-order this when you have a two week supply left. If you consider yourself to be elderly and at risk and have no family members, carers or friends nearby who can collect your medicines you can contact the Fife Voluntary Action Delivery Service or Community Aid St Andrews (tel: 03000 122014) to request that your medication be delivered.
There is currently no change to our availability and access to Urgent/Same Day appointments however we are currently postponing future appointments for patients requiring annual health reviews for ongoing chronic diseases.
New Patients Needing to Register with the Practice
For patients new to the area and needing to register permanently with the Practice, during this current crisis and to avoid the need to attend the Practice in person, we will be able to accept registration documentation by email. Please visit our Registration page for information and advice as to how to do this.
For Coronavirus information leaflets in languages other than English, please click here.
We trust that you will understand that this is a rapidly changing situation and that we will endeavour to run as normal a service as possible whilst working within the current government guidance. We will continue to update this section of the website and our telephone message as the advice changes. We thank you for your patience and understanding.
Changes to the Partnership Team.
Despite the recent challenges of Covid-19 here at Pipeland Medical Practice, we continue to evolve to meet the needs of our patients.
Before the pandemic struck, we had committed to some changes within the team which we are still confidently able to implement.
After 23 years as a GP in St Andrews, Dr Alan Scott has taken the difficult decision to retire at the end of June. We know he will be missed by many patients and by our team. We’d like to thank him for his contribution to the community and wish him and his family many years of health and happiness!
Dr Karen Graham has also now left the Practice, to work in the Private Sector. We’d like to thank her for her many years of service to the Practice and the NHS and wish her good luck in her new venture.
If you considered Dr Scott or Dr Graham as “your GP” please be assured that the other GPs in the Practice will be happy to see you and will do their utmost to make any transition of care as stress free as possible for you. We have now been joined by Dr Virginia Santiago, who we’d like to welcome to the team.
Losing two GP partners simultaneously has given us the opportunity to reshape our Partnership. It is with much excitement that Louise Buchan, previously Business Manager and Ann Marie Gillespie, Advanced Nurse Practitioner, join the Partnership, bringing with them their knowledge, skills and experience of Primary Care and evolving the Partnership into a Multidisciplinary Management Team.
We trust you will be as excited by these changes as we are!
Are you a student?
Undergraduate students from St Andrews University are requested to register with a St Andrews Medical Practice based on their surname. Read more…
Have you changed address? Let us know.
Practice Privacy Notice
In accordance with General Data Protection Regulations the practice has drawn up a Privacy Notice which outlines the type of data we hold, how we use it and your rights under the legislation.
MJog Messenger App
You may have already have had an invitation to download the Messenger App from MJog so that the Practice can send appointment reminders and other healthcare messages in a more interactive way than the basic text we currently use.
MJog Messenger is a mobile messaging app which provides simple secure and free communication of health information between the Practice and you.
To get the MJog Messenger app click the button below
If however you choose not to install the App you will continue to receive basic SMS text messages from the Practice as you do currently.
Pipeland is now a parkrun Practice!
Pipeland is proud to be associated with and support the St Andrews parkrun. This is a free weekly 5km timed run in Craigtoun Country Park at 9:30am every Saturday. For more information click here.
Pipeland organised a successful “parkrun takeover” on Saturday the 14th of September at Craigtoun Country Park. Most of the volunteering posts were covered by Practice staff and there was a great turn out of runners – almost 300 people ran. Well done everyone!
In the News
GP Pressure: Numbers Show First Sustained Drop for 50 Years
The NHS is seeing the first sustained fall in GP numbers in the UK for 50 years, the BBC can reveal.
Help Renew General Practice
General Practice is the frontline of the NHS, playing a crucial role in providing care to patients, in the heart of communities across Scotland.
But General Practice is under huge strain and urgently requires further investment if GPs are to continue to provide high-quality patient care that’s fit for the future.