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Complaints

If you have a complaint about any aspect of the Practice, please put it in writing to our Business and Development Lead:

Donna Whittet
Pipeland Medical Practice
St Andrews Community Hospital
Largo Road
St Andrews
Fife, KY16 8AR

We will endeavour to reply as soon as possible.  Unfortunately we are unable to enter into email correspondence regarding a complaint.

If you are a child or young person (under the age of 18) who wishes to complain then the process is slightly different.  Please contact the practice either in person or via the telephone and they will arrange for the Business and Development Lead to make contact with you to discuss your concerns.